Comment moderation

Social media comment moderation for Instagram & Facebook

Stronos AI keeps your public comment threads on-brand across Instagram and Facebook—spot risky tone early, reply professionally, and turn visibility into real conversations without living in your notifications.

What you get

  • Cross-platform comment coverage

    Moderate and reply to comments on Instagram posts, reels, and Facebook Page posts from one assistant.

  • On-brand public voice

    Every reply reflects your policies and tone—professional, welcoming, and consistent at any volume.

  • Less noise, more signal

    Routine engagement handled automatically so your team focuses on conversations that need a human touch.

  • Public to private handoff

    Move interested commenters into DMs or Messenger when they are ready to buy, book, or get support.

How it works

  1. Connect Instagram & Facebook

    Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.

  2. Train your assistant

    Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.

  3. Enable channels & go live

    Turn on DMs, comments, keyword automations, or moderation rules. Monitor conversations and hand off to your team when a human should step in.

Frequently asked questions

What is social media comment moderation?

Comment moderation is the practice of managing public comments on social posts—replying professionally, addressing questions, and keeping threads free of spam or off-brand content.

Can AI moderate Instagram and Facebook comments?

Yes. Stronos AI can automatically reply to and help manage comments on Instagram and Facebook using your knowledge base and automation rules.

Is AI comment moderation safe for my brand?

Stronos is trained on your business packet and guardrails. You control automation scope and can escalate to your team when a human should respond.

Does Stronos replace human moderators?

Stronos handles volume and routine replies. Your team stays in control for sensitive situations, with full conversation context on handoff.

Which platforms does Stronos comment moderation support?

Stronos supports comment engagement on Instagram (posts and reels) and Facebook Page posts, plus DMs on both platforms.

Moderate social comments with AI

Connect Instagram and Facebook and keep public threads on-brand 24/7.

  • 3-day free trial on Social Inbox AI
  • Instagram + Facebook DMs & comments
  • On-brand answers from your knowledge base